Terms and conditions of Luxova Gift Shop
Welcome to Luxova Gift Shop, Before making your purchase, we ask you to carefully read our policies to ensure a transparent and satisfactory shopping experience.
Important information before your purchase
At Luxova Gift, we want you to be fully informed before finalizing your order. Please keep the following key points in mind:
No return: All sales are final.
Final sale items: Consider that all our products are final sale.
Any inconvenience: If you have any problems with your order, please contact us via email as soon as possible at luxovalujosydetalles@gmail.com
Product exchanges and returns
We understand that unforeseen events may arise. Below, we detail our policy in case of defective products:
No return policy: As mentioned, we do not return products.
Defective or broken products: If a product arrives defective or broken, you must inform us within less than 24 hours of receipt. Please send an email to [[email]] with photographs of the damaged item so that we can evaluate the situation.
Collection and use of personal data
At Luxova Gitf Shop, we value your privacy and the protection of your data. We collect personal information for the following purposes:
Sending orders: Your data is essential to process and send your order to the correct address.
Offers and new items: We will use your information to keep you informed of our latest offers, promotions and the arrival of new products to our online store.
We are committed to protecting your personal information and will not share it with third parties without your explicit consent.